Banner
Which will make the most impact on search in 2012?
 
RDFa:  The Inside Story from Best BuyRDFa: The Inside Story from Best Buy
An Interview with Jay Myers Late last year, I approached Jay Myers, Lead Development Engineer for Best Buy, and asked him...
Google Rankings and LDAGoogle Rankings and LDA
The new LSI for 3rd Generation SEOs? Or is it the new LSI for engineers? Well, possibly both, we're not...
How does Google handle reviews and sentiment?How does Google handle reviews and sentiment?
Do you remember the whole 'Borker Affair'? You know, that fella that went on the NYT bragging about...

By A Web Design

Jump Menu

Latest Articles

After the Leap: Navigating Your New PositionAfter the Leap: Navigating Your...
“It’s been awhile since I rapped at ya’ mi amigos,” as can only be said...
Read More >>
How Does an SEO Screw in a Light Bulb? Very  CarefullyHow Does an SEO Screw...
How does an SEO screw in a light bulb? Well, first they have to figure...
Read More >>
Don’t Let New Year’s Resolutions  Ruin Your In-House SEODon’t Let New Year’s Resolutions...
It’s getting towards the end of January. You’ve had enough time to read all...
Read More >>

Latest Comments

Join Us

Banner

SNC Authors

Why you should still care about duplicate content

Google's so dang nice. I could just hug them all.Recently, they announced that we no longer have...Read more >>

RDFa or Microformats - Which is Better?

Many siteowners and developers are unsure that rich snippets, in any form, offer sufficient ROI to make...Read more >>

An SEO's Guide to a Painless Website Migration

It can be a daunting and scary experience to migrate a website to a new server or web host, especially...Read more >>

22 Questions to Jumpstart Your Link Building Campaign

If you're starting from scratch on a link building campaign, there are a number of crucial considerations,...Read more >>

12 Ways to Vary Your Anchor Text

I’ve been reading a lot lately about varying anchor text. While it’s a practice that has been pretty...Read more >>

Important, Little-Known Factors Impacting Organic Click-Through Rates

You go out to a restaurant with your family, and the waiter suggests you try the barbecue grilled chicken...Read more >>

Communicating Your SEO Agenda

When working within a large organization, oftentimes it becomes a challenge to communicate your SEO...Read more >>
View all authors

Follow Along

RSS Feed Join Us on Twitter On Facebook

Featured Article

SEO is all about the situationSEO is all about the situationI was reading some guy's promotional material today and noted he had 'Done SEO for some BIG corporations'. Like...
Read More >>

Our Sponsors

Banner
Banner
Banner

Latest Search Videos

Banner
Can a Consumer Advocacy Help SEOs reputation?
Written by Matthew Diehl
Wednesday, 18 August 2010 00:00

You might also likeThe Death of SEOThe Death of SEOBarry Adams2010-08-24 00:00
Yes, I'm going there. Bear with me, this is not another one of those typical clueless 'SEO is dead' articles. I've riled against articles proclaiming the death of SEO often enough that if I really were...
Read More >>

Ever since the SEO industry grew beyond the in-house and homegrown webmasters and into a client consulting service there have been misconceptions about what SEO is, what SEOs do and the “type” of people that are SEOs.

The term “snakeoil salesman”, and “woman”, has plagued the SEO industry for years. The bad reputation that the SEO industry harbors is passed by word-of-mouth or by scathing news/blog posts about a business owner being swindled of their cash by the “scammers, spammers & hacks” that make up the SEO industry. We cannot deny the fact that these people do exist within the SEO industry or, to that point, within any and every industry on the planet. If there weren’t, lawyers would be broke.

SEO scammers

 

Don't be hatin' the SEOs!

In recent weeks two posts discussing the reputation of the industry were published. Paul Carpenter posted, on DavidNaylor.co.uk, about “Why SEOs are hated” and Kelvin Newman, on StateofSearch.com, shared his experience with a shady salesman in his post “SEO’s are going to end up more hated than traffic wardens and estate agents”. These type of posts make their rounds on a monthly basis and they showcase that there is clearly a reputation problem in the SEO industry.

Like Paul’s and Kelvin’s posts, the end result of the topic tends to lead back to a handful of solutions or tips, including:

  • Listing reputable SEOs
  • A call for search engine involvement/cooperation
  • Some form of certification or license program
  • A list of “what to look out for” to identify potentially bad SEOs (Ross and John of SEO 101 on Webmaster Radio put together a good list during the first half of their show on August 9th called “SEO reputation and integrity”.

Each of the items above have their own merits and pitfalls but all contribute to the discussion that something must be done. That “something” should be the formation of a consumer advocacy group specifically targeting the SEO industry.

At the moment we have a fragmented consumer advocacy group overlooking the SEO industry. It is composed of bloggers (on a global scale) that post adhoc about comment & contact form spammers, shady phone calls, certification schemers and deceptive SEO businesses. Separately, these posts rise and fall with the waves they create and always after short periods of time fizzle out.

Creating an advocacy group

What the SEO industry needs is a stable advocacy group where the submission of complaints can be review and recorded over time in an effort to detail the movements of those that attempt to taint our legitimate field. This group, if formed properly, would be the go-to organization where our consumers, i.e. business owners, etc., can go to research a business for complaints, research a pitch email/phone call they received and, of course, submit complaints.

The creation of such a group is something that could not happen overnight and would need to be a labor of love backed by the SEO community. The support of legitimate SEOs would help to build the authority the organization would need to establish a pillar of trust with consumers but also aid in the identification and research of the untrustworthy practitioners in the SEO industry.

There are some ideas that have been floated around about how an organization of this nature would function, be structured and develop. But, the creation of a consumer advocacy group for the SEO industry is something that needs the input from the community to be successful. So, if this organization was to be created, would you support it’s existence? What would you expected of it? How would you like to see it structured? Would you participate?

Ultimately, do you think it would help the reputation of the SEO industry?

Matthew Diehl -

Matthew Diehl is a SEO Strategist with Charles River Interactive located in Lexington, MA (USA). At CRI he is tasked with setting and executing organic search strategies for a wide range of clients from multi-national B2C companies, localized SMBs and non-profits.

Beyond writing for SNC, he also writes (more opinionated pieces) on his own SEO blog

Read More >>


More articles by this author

How to Build a Directional Long Tail Keyword ListHow to Build a Directional Long Tail Keyword List
Chasing down individual, unique long tail keyphrases will end up...
Read More >>
Monitoring and Fixing 404 ErrorsMonitoring and Fixing 404 Errors
The Search Engines Do Not Like Swiss Cheese 404s happen and...
Read More >>
Last Updated on Wednesday, 29 September 2010 06:59
 

Comments  

 
-1 #1 Services Outsourcing 2010-10-26 05:24
Outsourcing involving the contracting out of a business function - commonly one previously performed in-house - to an external provider.In this sense, two organizations may enter a contractual agreement involving an exchange of services and payments. Of recent concern is the ability of businesses to outsource to suppliers outside the nation, sometimes referred to as offshoring or offshore outsourcing. For more details you can visit my website softwaredevelop mentoutsourcing (dot)org and services-outsourcing(dot )org
Quote
 

Add comment


Security code
Refresh

Getting Around the Site

Home - all the latest on SNC
SEO - our collection of SEO articles
Technical SEO - for the geeks
Latest News - latest news in search
Analytics - measure up and convert
RSS Rack - feeds from around the industry
Search - looking for something specific?
Authors - Author Login
SEO Training - Our sister site
Contact Us - get in touch with SNC

What's New?

Local Paid Inclusion fiasco; see for yourself

article thumbnail

For those that hadn't caught the latest drama-du-jour in the search world, it is what my good pal St [ ... ]


Want $1,000? Check out this guest blogger contest!

article thumbnail

No doubt you could use a cool g in your pocket, everyone could. The newest online community, MySEOC [ ... ]


Stuff We Like

Raven - SEO ToolsLink AssitantLink Assitant Link Assitant