The User Is Out There

The User Is Out There

Kim built her first website in 1995, launched Cre8pc.com in ’96 and Cre8asiteforums in ’98. After working as a user interface engineer and being trained in software functional testing from 2000 to 2002, she became a usability fanatic and began consulting independently. In 2012, she sold Cre8asiteforums to Internet Marketing Ninjas and formed her LLC, Creative Vision Web Consulting, from which she consults for client companies large and small.

The User is Out There is Kim’s weekly column, where she’ll guide you through the labyrinth of usability, user experience, conversions, accessibility and mobile design. For more of her thoughts on these topics and more, check out her website, The User Is Out There.

US Budgets up to 18 Million to Educate Businesses On Being Accessible

Congress intends to revise the Americans with Disabilities Act so it is legal to NOT do business with disabled persons without first getting an education on the subject. Being accessible is now optional. Should someone file a civil complaint, their journey begins by waiting for the business to first learn… Continue Reading US Budgets up to 18 Million to Educate Businesses On Being Accessible

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SEO, Documents and Search Engines

The term “SEO” may conjure up negative reactions for some and rightly so, if the only experience someone has with an SEO are outdated, high priced practices that produced temporary solutions. Optimizing for a search engine isn’t the goal anymore.  It never really was.  Few people truly grasped the reality… Continue Reading SEO, Documents and Search Engines

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What is the Value of a Website Usability Audit?

I was surprised by the question when I was asked to explain the value of getting a website usability audit. The proposal was already sent, but the question of its worth remained open. To be frank, if someone requests a service but doubts its value, my bells immediately go off.… Continue Reading What is the Value of a Website Usability Audit?

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The Ancient Art of Manual Usability Testing

Automation and organic gardening have been on my mind and so has just about everything else, while I create content maps for a manual usability testing job for a client. The painstaking process of digging deeply into a website without any net, any software and any caffeine is not what… Continue Reading The Ancient Art of Manual Usability Testing

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